The RetraxONE MX is a premium manual retractable tonneau cover designed for dependable protection, smooth operation, and long-term durability. Featuring a one-piece aluminum-reinforced polycarbonate construction, the MX eliminates hinges, joints, and other leak-prone wear points—providing the unmatched performance that's trusted by over a million truck owners. Engineered to perform in demanding environments, the RetraxONE MX offers exceptional impact resistance and UV protection—proven in extreme temperatures ranging from -50 to 200ºF. An advanced water management system seals tightly and directs excess moisture out of the bed through integrated drain tubes, safeguarding your cargo. Everyday utility is unmatched with the RetraxONE MX—with a simple lift of the latch and press of a button, the spring-loaded handle deploys for quick, one-handed operation. Inside the rails, exclusive CoreTrax™ technology delivers reliable, maintenance-free performance with precision ball bearings and a custom track system that resists sticking, freezing, and wear. Security and flexibility are two hallmarks of the RetraxONE MX. The cover can be locked in any position along the rails, allowing you to accommodate oversized items while keeping a portion of the bed shielded against water, dirt, and prying eyes. A streamlined, low-profile design sits flush with the bed rails for a subtle appearance that won't obstruct rear visibility. The textured matte black finish adds durability without distracting from your truck's factory appearance. At the front of the bed, a compact canister with a spiral track system ensures smooth retraction while minimizing friction, scuffs, and long-term wear. Installation is quick and easy thanks to the integrated clamp-on mounting system, requiring no drilling or permanent modifications. Most installations take under an hour using basic tools. Each RetraxONE MX is proudly engineered and assembled in the USA and is backed by a 1-year warranty.
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Shipping Policy
Order Processing
- Most in-stock orders are processed within 1-2 business days.
- Orders placed after business hours, on weekends, or holidays will be processed on the next business day.
- Custom, made-to-order, or special-order items may require additional processing time. If extended lead times apply, we will notify you as soon as possible.
Shipping Methods
We ship throughout the continental United States using trusted carriers such as UPS, FedEx, USPS, and LTL freight carriers for oversized items.
Shipping options and estimated delivery times are displayed during checkout.
Free Shipping
Free shipping may be offered on qualifying products or orders. Free shipping applies only to eligible locations within the contiguous United States and excludes oversized freight shipments unless otherwise noted.
Freight Shipments
Large items such as bumpers, some lift kits, and other oversized products may require freight delivery.
Customers are responsible for:
- Providing an accessible delivery location.
- Inspecting the shipment before signing for delivery.
- Noting any visible damage on the carrier's delivery receipt.
- Reporting concealed damage within 48 hours of delivery.
Failure to note shipping damage at delivery may affect the ability to file a freight claim.
Delivery Delays
While we make every effort to ensure timely delivery, shipping dates are estimates and may be affected by weather, carrier delays, manufacturer availability, or other circumstances beyond our control.
Return Policy
We want you to be completely satisfied with your purchase.
Standard Returns
Most new, unused products may be returned within 30 days of delivery.
Returned merchandise must:
- Be unused and uninstalled.
- Be in its original packaging.
- Include all hardware, instructions, and accessories.
- Be in resalable condition.
Return Authorization
A return Merchandise Authorization (RMA) is required before returning any item.
Returns sent without prior authorization may be refused.
Non-Returnable Items
The following items are generally non-returnable unless defective or shipped in error:
- Custom or made-to-order products
- Painted or color-matched items
- Special-order products
- Electronics that have been installed or activated
- Spray-in bedliners or installed services
- Clearance, closeout, or final sale items
- Gift cards
Return Shipping
Unless the return is due to our error or a manufacturer's defect, customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Restocking Fees
Certain manufacturers may charge a restocking fee, typically between 10% and 25%, depending on the product and supplier. Any applicable restocking fee will be deducted from your refund.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item:
- Contact us within 48 hours of delivery.
- Save all packaging materials.
- Provide photos of the product, packaging, and shipping label.
We will work quickly to replace the item or resolve the issue.
Defective Products
Products covered by a manufacturer's warranty may be repaired or replaced according to the manufacturer's warranty policy.
Our team will gladly assist you with the warranty process whenever possible.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method.
Please allow 5-10 business days for the refund to appear on your account, depending on your financial institution.
Order Cancellations
Orders may be canceled prior to shipment.
Once an order has shipped, it cannot be canceled and must follow the standard return process.
Custom or special-order products may not be canceled once production has begun.
Installation Recommendation
Many truck accessories require professional installation.
We recommend having products installed by a qualified installer. Damage resulting from improper installation is not covered under our return policy. Please contact one of our store locations for professional installation.
Questions?
If you have any questions regarding shipping, returns, warranty claims, or your order, please contact our customer service team.
We're committed to providing exceptional service and helping you find the right products for your truck, Jeep, SUV, or commercial vehicle.
